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Articles

Pravartak Magazine, “Selling Non-Motor Insurance Salvage” , July 2009


A ‘Claim’ by an Insured is the ultimate reality for any Insurer and when a disaster befalls their client there’s only so much they can do to help. In any claim settlement activity, be it fire, earthquake, flood or marine, there is always some property that is saved either in sound condition or partially damaged condition. This saved property is called ‘Salvage’. As per dictionary, one of the meanings of the term ‘Salvage’ is ‘something saved from destruction or waste and put to further use’. Salvage goods typically result from circumstances of accident, distress, or theft and may be heavily discounted according to their condition. Nevertheless, they are goods that retain some market value—usually from 25% to 35% of the insurance claim value or 40-60% in the case of theft recoveries. Salvage can take form of, say, water affected paper, fire affected rubber, air-contaminated chemical, damaged steel generated from a collapsed building and so on. Therefore, although there is no exhaustive list, but salvage may include various industrial or household goods (including motor vehicles) that have incurred some kind of damage / depreciation in their market value due to operation of some peril that was insured for under the subject insurance policy.

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Dare Magazine, “Selling Insurance Salvage”, January 2009



With general insurance companies now outsourcing the sale of salvage, the business is set to boom in the coming years.

When fire gutted a paint manufacturing factory in Ghaziabad in October 2007, all that remained of the facility was 200 metric tonnes of iron and steel scrap fit to be sold at a dirt cheap rate.

The insurer of the factory – IFFCO-TOKIO General Insurance – decided to put the scrap on sale. As normal practice, the company-appointed surveyor would double up as a salvage manager to rope in suitable buyers for the scrap and sell the commodity at whatever price he would get within a short span.

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